The Retailers Association of India (RAI) successfully held the second edition of the Bengaluru Retail Summit, a premier event that brought together the brightest minds and influential leaders from the retail industry. Held at the Sheraton Grand Bangalore, the summit emerged as a melting pot of transformative ideas, emerging trends, and invaluable networking opportunities. Against the vibrant backdrop of Bengaluru’s retail culture, it served as a pivotal platform for retailers and brands to engage in impactful discussions, collectively shaping the future of retail in India.
Speaking about the summit, Kumar Rajagopalan, CEO, Retailers Association of India (RAI), said, “India’s retail sector stands at the cusp of profound transformation. The dynamic discussions on strategies for retail success, the seamless integration of digital innovations, and the latest retail ideas have highlighted how industry leaders are navigating this constantly evolving market. Our focus on mastering the market and innovating is diverse. With a burgeoning middle class, expanding digital infrastructure, and strategic government initiatives, we anticipate a dynamic era of growth and innovation. These advancements position the retail sector as a pivotal driver of economic vitality and consumer empowerment in the years ahead.”
Highlights of the Bengaluru Retail Summit 2024 by RAI was keynote address on ‘Revolutionize Retail with AI Everywhere’ by Ganesan V P, Consulting Business Leader for Retail, CPG, Travel, Transportation, Pharma & LS Industries – India South Asia, IBM.
The summit also hosted two stimulating Fireside Chats with Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd, and with Nirupa Shankar, Jt Managing Director, Brigade Group.
Expressing delight at the second edition of BRS, Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd said, “The future of retail lies in seamlessly blending technology with the human touch. Using data-driven insights to understand consumer preferences and deliver tailored experiences will drive growth and foster deeper customer loyalty.”
Hari Menon, Co-Founder & CEO, Bigbasket said, “The retail industry is at a pivotal point where digital transformation is crucial. Integrating online and offline channels is essential to meet evolving consumer demands. Innovation in logistics and personalized services will be the key drivers of future retail success.”
Karan Mehta, CEO, Easybuy, Landmark Group said, “Understanding and responding to diverse customer needs is more important than ever. By harnessing advanced analytics and staying ahead of emerging trends, retailers can create personalized and engaging shopping experiences, ensuring sustained growth and competitiveness.”
The summit witnessed captivating discussions on topics such as “Strategies for Retail Success: Navigating a Constantly Evolving Market” “Tech Adoption: Integrating Digital Innovations with Physical Presence” “Retail Technology: Powering Business, Enabling Growth” & “Mastering the Market: Transforming Insights sinto Growth Opportunities.”
Industry leaders speaking at the summit included:
- Johnson Verghese – Managing Director – Fossil Group India
- Karan Mehta – CEO, Landmark Group
- Rajneet Kohli – CEO & ED, Britannia Industries Ltd
- V Muhammad Ali – CEO, Retail, Prestige Group
- Manohar Chatlani – MD Retail India Pvt Ltd, Soch Apparels Pvt Ltd
- Subhash Chandra – MD Sangeetha Mobiles
- Mrunmay Mehta – CEO, WOW Skin Science
- Ashim Ashok Patel, MD & CEO, i – TEK RFID
- Hari Menon – Co-founder & CEO – Big Basket
- Dr Shashank Sinha, CEO, Drolls India Pvt Ltd
- Chandru Kalro, Managing Director, TTK Prestige
- Chintan Mehta – Founder, Italian Colony
- David R Stanley – Founder & Managing Director, Healux International Pvt. Ltd
- Deepak Singh – Director & CEO Saturo Technologies
- Sumit Jasoria, Co-Founder & CEO, NEWME
These thought leaders shared their insights on the latest trends, challenges, and opportunities within the retail sector, fostering a rich environment of knowledge exchange and collaboration. The event’s successful execution has set a benchmark for industry gatherings, reaffirming Bengaluru’s status as a central hub for retail excellence.
